Decoding Resident Feedback to Drive Retention
Turn surveys and support tickets into actionable insight that keeps residents renewing year after year.
Feedback is gold dust when analysed properly. Combine quantitative survey scores with qualitative comments to prioritise improvements.
Build a unified feedback hub
Aggregate reviews, NPS responses, and maintenance satisfaction surveys into a single dashboard.
Close the loop
Respond within 48 hours, outline the actions you are taking, and celebrate resident suggestions that become reality.
Visibility builds trust and turns satisfied residents into advocates.
Interested in how AKTONZ can help you?
Speak with our landlord services team to unlock tailored property management, compliance support, and portfolio growth strategies.
Talk to our team